Treatment Payment Management

Simplifying Patient Payments

Did you receive a statement in the mail?

Paying Your Bill

RecoveryPay connects addiction treatment facilities and their patients. We mail statements on behalf of addiction treatment centers to patients. If you have questions about your statement, please call your provider directly.

Simplifying Paying For Treatment

RecoveryPay is here to help patients understand and pay for their treatment at the facility of their choice. If you received a statement in the mail, this was issued on behalf of your treatment center for the treatment you have previously received.

RecoveryPay accepts all major credit and debit cards. Paying is as simple as clicking on the pay now button at the top of the page. We will automatically forward the payment to your facility and ensure your payment is reconciled. Please allow up to two weeks for processing. You may receive additional statements during the processing period.

Who We Are.


Simplifying Patient Payments

The process of understanding and paying for treatment can often be confusing and complicated. Our goal here at RecoveryPay is to simplify this process for all involved. We help facilities connect with patients and work through this process together.

If you've received a statement in the mail from us, it means you have a balance outstanding from a treatment episode as listed on your statement. To pay the amount you owe for treatment simply follow the below link to complete your payment for treatment.

Pay My Bill Now

Reading Your Statement

Your statement was generated using the information provided by your treatment provider. If you believe any of the information included in the statement is incorrect, please contact your treatment provider directly. We are unable to assist with correcting this information.

Your statement includes:

  • The name, address and phone number of your rendering provider
  • The services provided by your rendering provider
  • The amounts paid by your insurance company for these services
  • The amounts remaining which you owe, these are typically composed of your deductible, co-pay, or co-insurance
Friendly Team
A Therapy Session

Why Did I Receive A Bill?

Whenever you utilize your insurance you will almost always owe a co-pay or co-insurance with your treatment. This is sometimes a fixed amount, such as $30 per appointment, and sometimes it is a percentage of the total amount due. You must pay this co-pay or co-insurance in order for your insurance company to pay their share.

You will be responsible for some amount for all treatment until you reach your out of pocket max. An out of pocket max is the maximum amount you will be required to pay in a given year for treatment. When undergoing treatment it is typical for patients to hit their out of pocket max fairly quickly. Your statement total likely represents your total out of pocket max for the year.

Why Did I Get A Statement?

Your insurance company has indicated that you are personally responsible for some amount of the total bill. The statement you received lists the services you received and the amount you owe.

What If I Can't Pay Today?

If you believe there's a mistake on your bill, the amount you owe, or need more time to pay, we suggest you reach out directly to the treatment center listed on your billing statement to discuss your bill or a payment plan.

Received A Statement?

Take care of your financial responsibility today.

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