When you signed up for your insurance you likely remember reviewing the cost of your co-pays and co-insurance for various types of treatment. As you've likely encountered when seeing a doctor, you are requried to pay some amount for your treatment. This amount varies based on the type of treatment and the person treating you.
This remains true for mental health and other forms of treatment. If you've received a statement, that is because you did not yet pay your portion of your treatment and your provider asked RecoveryPay for help contacting you and receiving payment. You may resolve your financial responsibility by clicking the Pay My Bill link in the header.
As part of the contract between you and your insurance company, you are required to pay for some amount of any treatment you receive up to a set maximum (your out of pocket max). Your statement lists this amount and how it was calculated.
As part of receiving your treatment, you were required to review and sign an estimated cost of treatment. Your treatment facility is required by law to attempt to receive payment for this amount.
RecoveryPay will make serveral attempts to contact you about your balance due to for treatment received. If you need more time to pay or would like to work out a payment plan please reach out to your facility directly.
Understanding how your insurance policy works can be challenging. We encourage all patients to reach out to their specific insurance provider to help understand their benefits and responsibilities under their plan.
If you are uncertain of where you can look for these resources you can use some of the below links to learn more about insurance: